Reservation Policy

Reservations
Reservation Policy
Reservation Policy

Accommodations

- 7 private chalets with private bath, veranda, and hammock
- 1 chalet en suite
- 5 rooms upstairs in the lodge sharing two bathrooms

Meals

Meals are prepared with the freshest of ingredients, showcasing local products. The breakfast table features a variety of homemade bread, cakes, cookies, yogurt and granola, juices and fresh fruit, as well as ham and the famous signature cheese of Serro. Optionally, guests can enjoy delicious soups and stews served with homebaked bread. For dessert, a selection of spoon sweets typical of Minas Gerais. The wine list includes red, white, and sparkling wines. Cachaça and liqueurs are always available.

Rates

The daily rate includes breakfast. At night, by reservation only, we also offer soups accompanied by artisanal bread and a selection of Pousada-made fruit sweets with Serro cheese. The price is R$25,00 per person.

Confirmation 

Your reservation is not confirmed until we have received the required deposit and notification of same via e-mail or telephone. A 100% deposit is required to confirm holiday packages.

Deposit deadlines

To be determined at the time of reservation. If the deposit is not received within the determined timeframe the reservation will be cancelled.  

Cancellations

- Reservations canceled more than 7 (seven) days prior to arrival will not be charged and the deposit will be refunded.
- Reservations are held for late arrival, but a no-show on the confirmed date of arrival, without prior communication, will result in cancellation of the remaining reservation.

Early Departure

Payments will not be refunded in cases of departure prior to the confirmed reservation departure date.